SHIPPING POLICY
BP Factory handles every shipment with care, precision, and speed. Our shipping process is designed to keep each order secure from preparation through final delivery.
Watch Preparation Time: 1–2 business days
Delivery Time: 5–10 business days
Shipping Methods: DHL, EMS, UPS
1. Shipping Details
Once an order is marked “Ready to Ship” and payment is confirmed, it is typically handed over within 24–48 hours. After dispatch, delivery usually takes 5 to 10 business days, depending on your destination and any customs review.
Please note that transit times can change during holidays, busy periods, or due to unexpected delays.
2. Order Tracking
After shipment, an email with tracking information will be sent to you. You can use it to monitor your watch’s progress until it arrives at your address.
3. Shipping Methods
We work with established international express couriers to provide dependable and efficient delivery. The final courier choice depends on your destination and the most suitable option available when the package is sent.
4. Shipping Costs
Shipping charges are shown at checkout and are based on the destination country, package weight, and selected delivery method.
BP Factory occasionally offers free shipping promotions—be sure to watch for these special offers.
5. Packaging
Each watch is packed with attention to detail. Every timepiece is placed in its own box and then secured inside a protective shipping container so it arrives in flawless condition.
6. Multiple Items in One Order
Orders containing more than one item may be shipped separately from different fulfillment locations. If that happens, you will receive separate tracking information for each package.
7. Address Accuracy
Please verify that your shipping address is complete and correct. BP Factory is not responsible for delays or delivery issues caused by incorrect or incomplete address details.
8. Delivery Acceptance
We recommend that someone is available to receive the package. If no one is present when the courier arrives, a delivery notice may be left, or the carrier may arrange a re-delivery.
9. Order Cancellation & Modifications
Because orders are processed quickly, cancellations or changes are only possible before shipment. If you need help, please contact our customer support team right away.